Shipping Policy

At Zane Ayurveda, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below.

1. Order Processing

1.1 Orders are processed within 2 business days after payment confirmation.
1.2 Orders placed on weekends or public holidays will be processed on the next business day.
1.3 You will receive an email confirmation with tracking details once your order is shipped.

2. Shipping Charges

2.1 Shipping charges are calculated based on the delivery location, order weight, and shipping method selected.
2.2 Free shipping is available on orders above 1000 amount (if applicable).
2.3 Any additional customs duties, taxes, or import charges (for international orders) must be borne by the customer.

3. Estimated Delivery Time

3.1 Domestic Orders: Estimated delivery time is 3-10 business days based on location.
 

4. Shipping Partners

4.1 We partner with reputed courier services for secure and timely delivery.
4.2 Once your order is dispatched, tracking details will be shared via email/SMS.

5. Order Tracking

5.1 Customers can track their orders using the tracking number provided in the shipping confirmation email.
5.2 If you do not receive tracking details within 3 business days, please contact our customer support.

6. Undelivered Orders

6.1 If the order is returned due to an incorrect address, failed delivery attempts, or refusal to accept, the customer will be responsible for additional reshipping charges.
6.2 Refunds for undelivered orders (if applicable) will be processed after deducting shipping charges.

7. Damaged or Missing Items

7.1 If you receive a damaged or incorrect product, please contact us within [X] days with clear images of the package and product.
7.2 Missing items must be reported within 2 days of receiving the order for resolution.

8. Contact Us

For any questions or concerns, contact us at:
📧 Email: zaneayurveda@gmail.com
📞 Phone: 8010085956