Payment Policy

At Zane Ayurveda, we strive to provide a seamless and secure payment experience. Please review our payment policy below.

1. Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, RuPay, etc.)
• UPI Payments (Google Pay, PhonePe, Paytm, etc.)
• Net Banking (Major banks in India)
• Wallets (Amazon Pay, Paytm Wallet, etc.)
• Cash on Delivery (COD) (Available for select locations)

Payment Processing

2.1 Payments are processed securely using encrypted payment gateways.
2.2 Your payment details are not stored on our servers for security reasons.
2.3 Orders will be processed only after successful payment confirmation.

3. Cash on Delivery (COD)

3.1 COD is available only for select pin codes in India.
3.2 Additional charges may apply for COD orders.
3.3 Customers must ensure the correct shipping address and availability to receive COD orders.

4. Payment Failures & Refunds

4.1 If a payment fails but the amount is debited from your account, it will be automatically refunded within 7 business days by your bank/payment provider.
4.2 If you do not receive a refund, please contact your bank or payment provider before reaching out to us.

5. Pricing & Taxes

5.1 All prices listed on our website are in [INR currency] and inclusive/exclusive of applicable taxes.
5.2 Zane Ayurveda reserves the right to modify prices at any time without prior notice.
 

6. Order Confirmation

6.1 Once the payment is successful, you will receive an order confirmation email/SMS.
6.2 If you do not receive confirmation within 24 hours, please check your spam folder or contact customer support.

7. Fraud Prevention & Security

7.1 We use industry-standard encryption and fraud detection systems to ensure secure transactions.
7.2 If a transaction is flagged as suspicious, we may request identity verification before processing the order.
7.3 Any fraudulent transactions will be reported to the authorities, and necessary legal action will be taken.

8. Cancellation & Refund Policy

8.1 Orders can be canceled within 24 hours of placement if they have not been processed for shipping.
8.2 Refunds for eligible cancellations and returns will be processed within 7 business days to the original payment method.

9. Contact Us

For payment-related queries, please contact us:
📧 Email: zaneayurveda@gmail.com
📞 Phone: 8010085956